Our MissionWe are committed to responsive and excellent professional service on your schedule. We take pride and satisfaction in tailoring our expertise to your needs. To AEA Environmental Services, customer satisfaction is much more than something nice to say.
AEA's Brand Promise“We promise to make your lab tested inside air quality to be equal to or better than the outside air, or we will work until it is, at no additional charge.”
AEA’s Differentiating Factors Compared to the Competition
- An experienced Microbiologist on staff with a Master degree in Microbiology and specialty in Medical Mycology and Immunology (Fungus or Mold knowledge and interpretation).
- Write a report that explains the results of the testing and implications of the problem and a remedy recommendation. Competition just hands the customer lab test results.
- We complete the remedial action while our competition leaves that up to the home owner to contract.
- We take ownership and complete responsibility for the resolution of the problem, while competition leaves the remedial action up to the home owner.
- Honesty: Be honest and fair with customers
- Attitude: Treat customers with an open and courteous relationship
- Passion: Be passionate and determined to deliver a timely performance
- Empathy: Build a workforce that is positive and determined to always perform their best
- Positivity: No matter what the customer’s attitude is, be positive, humble and polite
- Hunger for Growth: Always be willing to learn